Account deletion

Last updated: 20 July 2026

FrancMac is an invitation-only service: accounts are created and managed by each organization's administrator — there is no self sign-up. Deletion of your FrancMac account and its associated personal data is therefore done on request.

1. How to request deletion

• Through your organization's administrator, who can remove you from the user management (your account is then deleted automatically once you no longer belong to any organization); or
• by email to admin@francmac.fr, from your account's email address.

2. What is deleted

• your profile: first name, last name, email address (stored encrypted, AES-256);
• your lodge memberships and roles;
• your sessions and login tokens.

Account deletion is permanent.

3. What is not affected

The organization's operational data (members, guests, events, generated documents) belongs to the organization and remains managed by it: it is not deleted together with your access account. Each organization remains responsible for its own data and may request its deletion separately.

4. Timeframe and data possibly retained

Deletion is carried out within a maximum of 30 days. For security reasons, minimal technical logs (with no personal content) may be kept for at most 12 months, then automatically deleted.

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